1. Hp Digital Stereo Headset Software
2. Hp Digital Stereo Headset

My Headset won't work for some reason it was working before. HP Digital Stereo Headset (VT501AA) Sorry, there are no documents available for this product.

Hi,

Thank you for posting your query in Microsoft community.

I understand your concern and will assist you to resolve this issue.

From your issue description, I understand that your Desktop microphone does not work with any Apps or desktop software on your computer, although it is detected by Windows 10 when plugged in.

Please provide more information to help you better:

1. Did you upgrade to Windows 10 on this computer or is it a brand-new computer that came with Windows 10 preinstalled?
2. What is the make and model of your computer?
3. Did you make any recent change on the computer prior to this issue?
4. Which panel (front or back) are you facing this issue?

This might be due to some incorrect audio settings. Let’s try the following methods and check if that resolves the issue.

Method 1: Make sure that the Microphone is not disabled and is set as default.

Hp Digital Stereo Headset Software

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

1. Right click on the volume icon and select “Recording devices”.
2. Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
3. Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
4. You may also check if the microphone that you are using is set as default.

Now, check the issue. If it is already enabled, then try the next method and check the issue.

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Method 2: Run Recording Audio Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the recording audio devices and its settings. Perform these steps to run this tool and check if that helps.

Hp Digital Stereo Headset

1. Press “Windows Logo” + “W” keys from the keyboard.
2. Type “Troubleshooting” in the search bar and press “Enter”.
3. In the “Troubleshooting” window, click on “View All” on the left pane.
4. Click on “Recording Audio”.
5. Click on “Advanced” and then click on “Run as Administrator”.
6. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Hope the above information helps. Reply with necessary information and the result to help you further.
Thank you.